News and Frequently Asked Questions
Find quick answers to common questions! If you need more help, reach out—we’re always happy to assist.
Machine Scoring
- Overview of Machine Scorable DOB Updates
- What should I do if my materials do not have bubbles available for a 2020 birthyear or later?
- Detailed Product Impact of Machine Scorable DOB Updates
- Implementation Timeline for Machine Scorable DOB Updates
- Customer FAQs on Machine Scorable DOB Updates
- Shipping Schedule for Updated Kindergarten Materials
- Why are new materials being shipped out before the scanning programs are updated?
- What if we've pre-purchased older material?
- What if we've already started testing and can't fill in the DOB
- What To Do If You Receive an "Age out of range" Warning?
- What Happens If We Sent in Old Materials with a Blank Date of Birth (DOB)?