Check out our digital storefront for quick and easy browsing and checkout experience. 

Already have a purchase order ready to go? Submit it here.

Account Holders and Administrators can find the information in the platform by hovering over the Administration Tab, scrolling down to Product, then scrolling down to License Information.

The chart will show how many licenses are still Available, how many have been Saved, and how many have been Committed.

Passwords

If you have forgotten your password, click the 'Forgot Password?' link above the Log In button and follow the prompts to have a password reset e-mail sent.

Usernames

The fastest way to recover your username is to have your account holder look it up for you within the platform. However, if your account holder is unavailable (or if you're the account holder), you can use our Chat feature to work with a live agent without waiting in the phone queue - just head to riversideinsights.com and click on the blue chat bubble.

You can also call 1-800-323-9540 for assistance.

You can use our Chat feature to work with a live agent without waiting in the phone queue - just head to riversideinsights.com and click on the blue chat bubble.

You can also call 1-800-323-9540 for assistance.

You will receive an email with instructions and a link for the Account Holder change form. Complete the form, including required approval signatures, and return it via email to inquiry@riversideinsights.com.

Please be aware that the current account holder will lose access to the account. Any records he/she entered will transfer over to the new account holder.

Once we receive your form, please allow up to two business days for the change to be completed. The new Account Holder will receive an email with a username and a link to create a password for the site.