Riverside Assessments®

Return Policy


  • Prior authorization is required for all returns.

  • The return period is 60 days from the invoice date and only unopened items/packages can be returned.

  • Please contact Customer Service for returns authorization via email at mailto:inquiry@service.riversideinsights.com or via chat at www.riversideinsights.com.

  • Once the return is received with the appropriate documentation at our warehouse, the credit (less shipping service fee) will be approved and applied to the original invoice/payment method/account. Application of the credit can take approximately 1 - 2 weeks from the date the return is received at our warehouse.