What To Do If You Receive an "Age out of range" Warning?

Understanding and Correcting Date of Birth (DOB) Issues

Sometimes, a student's date of birth (DOB) may be recorded incorrectly for a variety of reasons. Here are a few common scenarios:

• Intentional Off-Level Testing – For example, a 5-year-old may have taken a Level 7 test for gifted and talented (GT) acceleration purposes.
• Limited Birth Year Options – If only 2019 was available to bubble, it may have been used, even though the student was born in 2020.
• Unclear Birth Year Entries – If the birth year wasn’t clearly written, it’s possible that our internal teams made an inaccurate correction when processing the data.

How to Resolve DOB Issues:

1. Confirm the Correct DOB – We’ll work with you to verify the student’s accurate date of birth.
2. Check for Off-Level Testing – Let us know if the student was intentionally tested at a different level.
3. Request a Data Correction – If the DOB needs to be updated, we’ll guide you through the correction process. Once we receive the correct birthdate, we will reprocess the scores.

If you have any questions or need assistance, your Riverside representative is ready to help. We’re here to ensure everything runs smoothly!