How to find and reactivate staff when tied to inactive locations
If you have a staff user who does not appear in a Staff Search, but gives a "user already exists" when attempting to add them, follow these steps to find their account and move them to a new location.
Step 1: Export a staff users list to find the inactive location this user is located at.
Step 2: Identify the location in Admin > Manage Locations by selecting checkbox in upper right corner of table to see inactive locations in the district account.
Step 3: Reactivate the inactivate location staff user account is located.
Step 4: Go back to Admin > Manage Staff/Users > Search Staff/Users to now see the staff user in the staff search.
Step 5: Click "Edit" to move the staff user to a new, active location.
Step 6: Go back to Admin > Manage Locations to deactivate location again.
Step 2: Identify the location in Admin > Manage Locations by selecting checkbox in upper right corner of table to see inactive locations in the district account.
Step 3: Reactivate the inactivate location staff user account is located.
Step 4: Go back to Admin > Manage Staff/Users > Search Staff/Users to now see the staff user in the staff search.
Step 5: Click "Edit" to move the staff user to a new, active location.
Step 6: Go back to Admin > Manage Locations to deactivate location again.