ACSI : Status of my Barcode order.

Barcodes are highly recommended for use on scorable answer documents to keep the demographic data clean and minimal bubbling of student information on the demographic page.

Data taken from Barcodes are only student demographic information.

Data not taken from barcodes are class name /grade or Form - They are taken from the class ID sheet for reporting purpose. This information is provided in the barcode file only for grouping purposes and for ease of distribution when they arrive at the school.

Ordering of Barcodes – Log into the OBO site using credentials provided by ACSI. If password is forgotten ACSI should be able to guide you on retrieving the old password. Always use ‘start a new order’ to place fresh barcode orders for your current administration.

Following the steps on the OBO site will lead to successfully submitting an order form and a file with student information to upload. Both the order form AND the student file MUST be submitted for a successful run of barcodes by Riverside. Any one of the missing pieces leads to back and forth between the school and Riverside team and delay. Once your order has been successfully placed you should receive an email from Riverside team within 24-48 hrs saying that the files have been received and your order is getting processed.

If you do not receive this email, it would mean your files did not get uploaded and you may try resending.

If you have received the confirmation email, please allow up to 7 days for your order to get run and shipped. You should receive your order within 10^th to 12^th day. You can inquire about your tracking number with ACSI care team, and they should be able to provide you with one.

However, if after 15 days you still have not received your barcodes, please reach out to ACSI care team and they will get your more information from Riverside about the status of your order.