Why is an item "Restricted"

What does it mean when an item I am trying to order is 'restricted'?

If you have received a message stating that the item you are trying to order is 'restricted', it means that there are certain requirements that must be met before the order can be processed.

Add explicit answers to the two unresolved questions from Content Gap Backlog theme G16: (1) how and where to submit the completed qualification form within your account (not just where to find the blank form), and (2) what to do if the form shows as “incomplete” after submission.se certain items. You can fill out the Test Purchaser Qualification Form here.

If you are still receiving a 'restricted' message when attempting to place an order after receiving approval, don't worry. You can contact our customer service team at 800.323.9540 or via chat and one of our friendly agents will be happy to assist you.