How Can I Verify Which Assessments My Staff Members Can Access in Riverside Score?

WJ V: How to Verify Staff Access

1. Log in to Riverside Score and select WJ V.
2. Click the Staff tab.
3. Search for the staff member using their first name, last name, or email address.
4. Review the search results to locate the staff member.
5. Check the Status column to confirm whether the staff member is Active or Deactivated.

Note: Both active and deactivated staff members appear in the search results, so a separate inactive staff search is not necessary.

WJ IV / Batería IV / ECAD: How to Verify Examiner Access

1. Log in to Riverside Score and select WJ IV.
2. Hover over Administration, then hover over Examiners.
3. Click Search/Edit.
4. Enter the examiner's first name, last name, or email address.
5. Click Search to locate the examiner.

If the examiner does not appear:

1. Check the Inactive Examiners box.
2. Click Search again to check for an inactive account.

Tip: If you receive an "Email already in use" error when adding an examiner, search for their email address under inactive examiners before attempting to create another account.

BDI-3: How to Verify Staff Access

1. Log in to Riverside Score and select BDI-3.
2. Navigate to Staff Administration > Search/Edit Staff.
3. Enter the staff member's first name, last name, or email address.
4. Click Search to locate the staff member.

If the staff member does not appear:

1. Check the Search inactive staff box.
2. Click Search again to check for an inactive account.

Tip: If you receive the error "Email already in use, please use a different email address" when adding a staff member, search for their email address under inactive staff before attempting to create another account.

WMLS III: How to Verify Examiner Access

1. Log in to Riverside Score and select WMLS III.
2. Hover over Administration, then hover over Examiners.
3. Click Search/Edit.
4. Enter the examiner's first name, last name, or email address.
5. Click Search to locate the examiner.

If the examiner does not appear:

1. Check the Inactive Examiners box.
2. Click Search again to check for an inactive account.

Need to Reactivate a Staff Member?

If you locate an inactive or deactivated staff member, follow the appropriate instructions below.

• BDI-3: How to Activate Inactive BDI-3 Users
• WJ IV / Batería IV, WMLS III, and WJ V: Click the pencil icon under Actions, locate Status, change it to Active, and click Save. 

If the staff member is active but unable to log in, have them request a password reset link first. If they continue experiencing issues after resetting their password, please contact Riverside Support for further assistance.