Skip to content
English - United States
Submit a Request Self-Help Portal Sign in
  • There are no suggestions because the search field is empty.

Unable to add examiner in Battelle Developmental Inventory 3

 Overview

When adding an examiner to BDI-3™, you may encounter the error message "Email already in use." This typically occurs when the examiner already has an account associated with another Riverside platform, such as Woodcock-Johnson® IV (WJ IV), using the same email address.

Steps

  1. Attempt to add the examiner to BDI-3™ using their email address.
  2. If you receive the "Email already in use" error, stop the process.
  3. Confirm whether the examiner already has a WJ IV account associated with that email address.
  4. Obtain or create a secondary email address for the examiner.
  5. Add the examiner to BDI-3™ using the secondary email address.

Additional Notes

  • This workaround is necessary because the same email address cannot be used across certain Riverside platforms.
  • Ensure the examiner has access to the secondary email address, as it will be used for login and account-related communications.