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How to Add a New Address in Your Riverside Insights Online Ordering Account

Follow these steps to add a new shipping or billing address to your online ordering account. Note: We cannot guarantee that residential addresses will be added to institutional accounts.

 

✅ Steps to Add a New Address

 

Quick Answer:
Log in, open the Addresses section, and submit a new shipping or billing address. We’ll process your request within two business days.

 

Step 1: Log In to Your Account

  1. Go to the Riverside Insights Homepage.

  2. Click Log In and enter your account credentials.

Step 2: Access the Address Book

  1. From your dashboard, click Addresses.

  2. The Address Book page will open.

Step 3: Add a New Address

  1. Click Add New Address.

  2. On the Address Change Requests page:

    • To add a Shipping Address, fill out the required fields under that section.

    • To add a Billing Address, click the Billing Address Change tab and complete the form.

Step 4: Submit and Wait for Confirmation

  • We will process your request within two business days.

  • You will receive an update once the new address is approved and added to your account.

📝 Notes

  • Institutional Accounts: Residential addresses may not be accepted on institutional accounts.

  • Need Assistance? Contact our support team if you have questions or need to expedite your request.