The percentile lines are zig zagged in the reports. How do I fix this?

Overview
If you see zigzagging percentile lines in your benchmark reports, the issue is usually due to incorrectly set benchmark window dates. This article explains the cause and how to correct it.

Steps to Resolve Zigzagging Percentile Lines

1. Check the Benchmark Window Dates
   Log in as a District or School Administrator and review the benchmark date ranges.

2. Look for Date Errors
   Confirm that dates are in the correct chronological order.
   Incorrect Example: 9/1/2020 to 9/15/2018
   Correct Example: 9/1/2020 to 9/15/2020

3. Adjust as Needed
   Update the benchmark windows to reflect accurate start and end dates for each testing period.

4. Review the Report Again
   Once dates are corrected, re-run the report to confirm that percentile lines now display correctly.