Product Ordering (eCommerce)
- Quick Reference Guide-Partner Enablement
- Why are new materials being shipped out before the scanning programs are updated?
- What Happens If We Sent in Old Materials with a Blank Date of Birth (DOB)?
- What if we've already started testing and can't fill in the DOB?
- Order Entry: EdPower
- Where To Send Your Paper/Pencil Documents For Scoring.
- Where can I access the W-9 forms for Riverside Insights?
- Preparing your student data file – Online Barcode Ordering
- What is the cost of shipping
- Where can I Find the Test Purchaser Qualification Form?
- I recently submitted an order. How can I check its status?
International & Support Access
Ordering/Account Setup
- How to make changes to an order
- How to view your previous Online Barcode Orders
- How to pause and resume an order with the Online Barcode Ordering System
- What Does “Manual Verification Required” Mean for Your Riverside Insights Order?
- Where can I find the Condition of Sale Form?
- Can Parents Purchase Riverside Assessment Products?
- Where do I send my payments?
- What is the time frame for new purchasing accounts?
- Step-by-Step Login Instructions for Riverside Insights Customers
- How Do I Reset My Riverside Insights eCommerce Password?
- How to Add a New Address in Your Riverside Insights Online Ordering Account
- What is the quickest way to add a new user to our purchasing account so they can place an order?
- How To Sign Up For A Riverside Insights Purchasing Account?
- What methods of payment are accepted?
- Where is the order form for DataManager Online Assessments?
- How to Reset a Password for Online Barcode Ordering
- Where do I send my Vendor forms?
- What should I do if a product number is not working when ordering online?
- How do I pay for my Online Barcode Order?
- How to Print Orders in the Online Barcode Ordering System
- How do I login to the Online Barcode Ordering system?
- Easily Add Items to Your Riverside Cart
Placing/Managing Orders
Product Information/Selection
- New WJV Pricing Structure
- What is the new purchasing model for the BDI-3 suite of products?
- BDI3: Determining what to order
- Unable to locate product in Digital Storefront
- If we buy Test Form licenses, do they apply across all grades/levels?
- Why Isn't CogAT® Offered In Braille?
- What should I do if my materials do not have bubbles available for a 2020 birthyear or later?
- Overview of Machine Scorable DOB Updates
- Order Entry: DataManager
- Where can I get the Riverside Insights Sole Source letter?
- What assessments are part of the BDI-3 Suite?
- How do I determine my start point using the WJ IV?
- What is the Batería IV
- WJ IV: How long Before I Can Re-Administer an Assessment?