What is the time frame for new purchasing accounts?
Learn how long it takes to activate your Riverside Insights purchasing account. Most accounts are ready within 2–3 business days after application submission.
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Processing Time: Most accounts are reviewed and activated within 2–3 business days.
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Application Required: You must complete and send in the account application form for review.
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Follow-Up: If you haven’t received login credentials after 3 business days, contact Customer Service for assistance.
Contact Options:
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Chat: Available via our website
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Phone: Call 800.323.9540
A team member will verify your information and help resolve any delays.
Additional Notes
Check your spam or junk email folders if you're waiting on login information. Response times may vary during high-volume periods.